Refund Policy

Effective Date: July 2026

At NORYT, we are committed to creating high-quality digital products that provide lasting value to individuals and organizations.

Because our products are delivered immediately after purchase and cannot be "returned" in the same way as physical goods, our refund policy differs from that of traditional retail purchases.

We encourage you to review each product description carefully before completing your purchase.

If you have any questions before purchasing, we're happy to help.

Eligibility for Refunds

Refund requests may be considered under the following circumstances:

  • You were charged more than once for the same purchase.

  • You purchased the wrong product and have not downloaded or accessed the files.

  • You are unable to access your purchased files and our support team cannot resolve the issue.

  • The delivered product is materially different from the product description.

Refund requests are evaluated individually and in good faith.

Non-Refundable Purchases

Because NORYT products are digital downloads delivered immediately after purchase, refunds generally cannot be provided once:

  • The files have been downloaded.

  • The product has been accessed.

  • The templates or documentation have been used.

  • The product has been substantially consumed.

This policy helps protect the intellectual property contained within our products.

Product Quality Commitment

If you encounter an issue with any purchased product, we encourage you to contact us before requesting a refund.

Our goal is to resolve problems quickly whenever possible.

Examples include:

  • Download issues

  • Corrupted files

  • Missing files

  • Technical problems

  • Incorrect product packaging

Whenever appropriate, we will replace or repair the affected files at no cost.

Accidental Purchases

If you accidentally purchase the wrong product, please contact us as soon as possible.

If the product has not been downloaded or accessed, we may offer:

  • A refund

  • Store credit

  • An exchange for another NORYT product

Requests are evaluated individually.

Chargebacks

If you believe a payment was made in error, please contact us before initiating a chargeback with your payment provider.

Most issues can be resolved much more quickly through our support team.

Fraudulent chargebacks may result in suspension of future purchases or access to NORYT products.

Refund Request Process

To request a refund, please contact us with:

  • Your name

  • Email address used for the purchase

  • Order number

  • Product purchased

  • Reason for your request

Providing complete information helps us process your request more quickly.

Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

Processing times may vary based on your financial institution.

Consumer Rights

Nothing in this Refund Policy limits any consumer rights that cannot be excluded under applicable law.

Where local consumer protection laws provide additional rights, those rights will apply.

Contact

For questions regarding this Refund Policy or to request assistance with an order, please contact:

NORYT

Email: [email protected]

Website: https://noryt.com

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